# Assistable

> Assistable is a voice and chat AI platform for inbound calls, outbound follow-up and appointment booking, with dashboard setup, built-in tools and HighLevel integration.

> Full text for agents: https://www.assistable.ai/llms-full.txt

## About Assistable

- **Product:** Assistable is a voice and chat AI platform for inbound calls, outbound follow-up and appointment booking, with dashboard setup, built-in tools and HighLevel integration.
- **Legal entity:** Assistable Machine Learning, Inc. (Delaware, United States); operating as the brand Assistable AI.
- **Category:** Voice and chat AI agent platform for businesses and agencies.
- **What it does:** Answer inbound calls, follow up with leads, qualify interest, book appointments on connected calendars and transfer callers to a person. Supports voice, SMS, WhatsApp and web chat with shared conversation context.
- **How teams configure it:** Create an assistant in the dashboard, set instructions and knowledge, choose built-in tools and test the workflow. Templates and the visual Flow Builder support setup; custom API tools extend the platform. See https://docs.assistable.ai/get-started/quickstart.
- **Who it's for:** In-house customer-facing teams (sales, support, front desk) and agencies that white-label and rebill AI agents to clients.
- **Scale:** Powering 40M+ customer conversations for 8,000+ businesses.
- **Pricing:** Custom enterprise deployments start with quarterly commitments scoped to your workflows, volume and operating requirements. Your written proposal defines account limits, implementation, support and usage terms. These are separate from self-serve agency subscriptions. The rate sheet itemizes voice orchestration, TTS, language model, applicable telephony and enabled add-ons; chat starts at $0.02/message. Confirm included usage, additional charges and support in your selected plan or proposal.
- **Website:** https://www.assistable.ai
- **App:** https://platform.assistable.ai
- **Docs:** https://docs.assistable.ai
- **Status:** https://status.assistable.ai
- **Wikidata:** https://www.wikidata.org/wiki/Q140356445
- **ChatGPT GPT:** https://chatgpt.com/g/g-6a3d74bcb59c8191bc765395c1c10f50

## Key pages
- [Platform](https://www.assistable.ai/): Product overview and capabilities.
- [Pricing](https://www.assistable.ai/pricing): Scoped deployment terms, itemized usage rates and the separate agency subscription offer. Markdown: https://www.assistable.ai/pricing.md
- [Agency Plans & Pricing | Assistable.ai](https://www.assistable.ai/pricing/agency): Compare Assistable platform subscriptions, client account limits, white labeling and usage rebilling. All plans use the same published usage rate sheet. Markdown: https://www.assistable.ai/pricing/agency.md
- [Comparisons](https://www.assistable.ai/compare): How Assistable compares to other voice AI platforms. Markdown: https://www.assistable.ai/compare.md
- [FAQ](https://www.assistable.ai/faq): Answers to common questions. Markdown: https://www.assistable.ai/faq.md
- [About](https://www.assistable.ai/about): Who Assistable is. Markdown: https://www.assistable.ai/about.md
- [White-label Voice AI for HighLevel Agencies](https://www.assistable.ai/agency): Configure white-label voice and chat AI in the dashboard for HighLevel agencies. Inbound calls, outbound follow-up, booking, client accounts and usage rebilling. Markdown: https://www.assistable.ai/md/agency
- [Trust & security](https://www.assistable.ai/trust): Security, compliance, and data handling.
- [Contact](https://www.assistable.ai/contact): Talk to the team.

## Compare
- [Assistable vs SimpleTalk](https://www.assistable.ai/compare/simpletalk): Migration planning for existing SimpleTalk customers.
- [Assistable vs Retell AI](https://www.assistable.ai/compare/retell): Developer-first AI voice agent API and platform.
- [Assistable vs Vapi](https://www.assistable.ai/compare/vapi): Developer voice-AI API and SDK platform.
- [Assistable vs Synthflow](https://www.assistable.ai/compare/synthflow): Agency evaluation after native rebilling removal.
- [Assistable vs Bland](https://www.assistable.ai/compare/bland): Enterprise voice AI platform for phone agents.
- [Assistable vs Sierra](https://www.assistable.ai/compare/sierra): Enterprise agent OS for customer experience.
- [Assistable vs Decagon](https://www.assistable.ai/compare/decagon): Enterprise AI customer support agents for chat, email, and voice.
- [Assistable vs SoundHound AI](https://www.assistable.ai/compare/soundhound): Enterprise and vertical voice AI platform.

## Synthflow agency resources
- [A Synthflow alternative built for your agency.](https://www.assistable.ai/compare/synthflow): Compare Assistable and Synthflow for agency workflows after Synthflow removed Stripe reselling. Review usage rebilling, white labeling, plans and migration. Markdown: https://www.assistable.ai/md/compare/synthflow
- [Synthflow removed rebilling. Here is your next move.](https://www.assistable.ai/resources/synthflow): What Synthflow removed on September 15, 2026, what still works, and how agencies can restore customer billing or evaluate a replacement. Markdown: https://www.assistable.ai/md/synthflow
- [Synthflow alternatives for agencies.](https://www.assistable.ai/resources/synthflow/alternatives): Compare Synthflow alternatives for agencies, including Assistable, Autocalls and Trillet. Review white labeling, client billing and CRM workflows. Markdown: https://www.assistable.ai/md/synthflow/alternatives
- [Replace Synthflow rebilling. Keep your client rates.](https://www.assistable.ai/resources/synthflow/rebilling): Compare external Stripe billing with Assistable usage wallets after Synthflow removed rebilling. Model agency costs and plan the billing transition. Markdown: https://www.assistable.ai/md/synthflow/rebilling
- [Move your agency from Synthflow.](https://www.assistable.ai/resources/synthflow/migration): Plan a Synthflow-to-Assistable migration across client accounts, billing, agents, HighLevel, calendars and phone numbers. Use pilot and rollback checks. Markdown: https://www.assistable.ai/md/synthflow/migration
- [Keep HighLevel. Move the AI workflow.](https://www.assistable.ai/resources/synthflow/gohighlevel): Evaluate Assistable as a Synthflow alternative for GoHighLevel agencies. Map calling, calendars, CRM updates, client billing and a tested workflow cutover. Markdown: https://www.assistable.ai/md/synthflow/gohighlevel
- [Your brand. A client experience you can operate.](https://www.assistable.ai/resources/synthflow/white-label): Compare the white-label agency experience after Synthflow's rebilling change. Review branding, domains, client access, snapshots, usage billing and ownership. Markdown: https://www.assistable.ai/md/synthflow/white-label
- [Leaving Synthflow? Start with who controls the number.](https://www.assistable.ai/resources/synthflow/phone-numbers): Understand Synthflow number ownership, Twilio and SIP routing, purchased numbers, messaging and cutover checks before moving client calls to Assistable. Markdown: https://www.assistable.ai/md/synthflow/phone-numbers

## SimpleTalk migration resources
- [SimpleTalk resource center](https://www.assistable.ai/resources/simpletalk): Service updates, evaluation and migration planning.
- [What happened to SimpleTalk.ai? Bankruptcy and next steps.](https://www.assistable.ai/resources/simpletalk/what-happened): The Simpletalk, LLC Chapter 7 case, reported service problems and practical next steps: protect calls, save accessible records and compare replacements.
- [SimpleTalk.ai down or not working? What to do next.](https://www.assistable.ai/resources/simpletalk/service-disruption): SimpleTalk calls, texts or bookings failing? Find the affected step, keep customers covered and choose a repair or replacement path without duplicate outreach.
- [SimpleTalk.ai support: contact, login and recovery.](https://www.assistable.ai/resources/simpletalk/support): Find SimpleTalk’s published contact, identify who can help with account access or billing, and keep calls covered if support is unavailable. An independent Assistable guide.
- [SimpleTalk.ai alternatives: find your replacement.](https://www.assistable.ai/resources/simpletalk/alternatives): Compare SimpleTalk.ai alternatives for inbound calls, outbound follow-up, appointment booking and HighLevel agencies. See the platform fit, evidence and migration scope.
- [Move from SimpleTalk to Assistable. Keep the workflow.](https://www.assistable.ai/resources/simpletalk/migration): A practical SimpleTalk migration plan: agree the 1:1 workflow, connect HighLevel or a standalone setup, test calls and bookings, then switch with a fallback.
- [Replace SimpleTalk in GoHighLevel. Keep your workflow.](https://www.assistable.ai/resources/simpletalk/highlevel): Keep the HighLevel locations, contacts and calendars you control. Replace SimpleTalk calling with Assistable, map each workflow and verify the result before switching.
- [Can I keep my SimpleTalk phone number?](https://www.assistable.ai/resources/simpletalk/phone-numbers): Keep your SimpleTalk business number where a supported route is available. Check account control, forwarding, SIP or porting before changing the customer-facing line.
- [Move your SimpleTalk agents, prompts and call flows.](https://www.assistable.ai/resources/simpletalk/agents): Preserve your SimpleTalk prompts and business rules, reconnect actions in Assistable and approve the conversations and outcomes your replacement must deliver.
- [Save your SimpleTalk data and settings before moving.](https://www.assistable.ai/resources/simpletalk/data-access): Preserve SimpleTalk prompts, available call records and unfinished work. Find copies in your CRM and calendar, validate exports and plan around missing access.
- [How to replace SimpleTalk APIs and webhooks.](https://www.assistable.ai/resources/simpletalk/api-and-webhooks): Rebuild SimpleTalk API and webhook workflows in Assistable. Map identity, payloads, results and retries so calls, CRM changes and bookings happen as intended.
- [SimpleTalk vs Assistable pricing: compare the full cost.](https://www.assistable.ai/resources/simpletalk/pricing): Compare 90 days of SimpleTalk and Assistable costs using your invoices and proposal: voice, commitments, recurring charges, setup and migration. Download the comparison.
- [Replace SimpleTalk across your agency’s client accounts.](https://www.assistable.ai/resources/simpletalk/agencies): Move SimpleTalk agency clients in controlled groups. Preserve HighLevel locations, map each number and calendar, and define setup and support responsibilities.
- [Keep customer calls covered during a SimpleTalk move.](https://www.assistable.ai/resources/simpletalk/business-continuity): Plan a tested fallback for a SimpleTalk disruption or migration. Protect inbound calls, callbacks and appointments, then move traffic with clear stop conditions.

## GoHighLevel AI
- [Voice AI and conversational AI for GoHighLevel.](https://www.assistable.ai/integrations/gohighlevel): Connect Assistable agents to HighLevel for inbound calls, outbound follow-up, chat and appointment booking. Explore setup, native AI differences and pricing. Markdown: https://www.assistable.ai/md/guides/integrations/gohighlevel
- [Assistable vs. HighLevel native AI.](https://www.assistable.ai/resources/gohighlevel/native-ai-vs-assistable): Compare Assistable with native HighLevel Voice AI and Conversation AI: client rollout, branded portals, visual flows, booking, human handoff and pricing. Markdown: https://www.assistable.ai/md/guides/resources/gohighlevel/native-ai-vs-assistable
- [AI appointment booking for HighLevel.](https://www.assistable.ai/resources/gohighlevel/appointment-booking): Plan and test AI appointment booking in HighLevel: availability, calendar selection, confirmed events, CRM records, rescheduling and human handoff. Markdown: https://www.assistable.ai/md/guides/resources/gohighlevel/appointment-booking
- [Speed-to-lead with HighLevel AI workflows.](https://www.assistable.ai/resources/gohighlevel/speed-to-lead): Design HighLevel AI follow-up with clear triggers, contact eligibility, call and message routing, retry limits, human handoff and measurable outcomes. Markdown: https://www.assistable.ai/md/guides/resources/gohighlevel/speed-to-lead
- [What does voice AI for HighLevel cost?](https://www.assistable.ai/resources/gohighlevel/voice-ai-pricing): See native HighLevel AI plans, Assistable agency subscriptions and worked estimates for 1,000 or 10,000 voice minutes, with inclusions and extra costs separated. Markdown: https://www.assistable.ai/md/guides/resources/gohighlevel/voice-ai-pricing

## Enterprise voice AI
- [Enterprise Voice AI for Revenue and Service Workflows](https://www.assistable.ai/enterprise-voice-ai): Enterprise voice AI for qualification, follow-up and service. Connect business tools, stage flow changes and investigate exceptions with Assistable. Markdown: https://www.assistable.ai/md/guides/enterprise-voice-ai
- [How to Evaluate Enterprise Conversational AI](https://www.assistable.ai/resources/enterprise/conversational-ai-evaluation): A practical enterprise conversational AI scorecard covering workflow fit, integrations, governance, reliability, business outcomes and complete deployment cost. Markdown: https://www.assistable.ai/md/guides/resources/enterprise/conversational-ai-evaluation
- [AI Agent Governance for Enterprise Conversations](https://www.assistable.ai/resources/enterprise/ai-governance): Design reviewable AI workflows with explicit conditions, scoped tools, tested handoffs and evidence. Distinguish documented controls from deployment acceptance requirements. Markdown: https://www.assistable.ai/md/guides/resources/enterprise/ai-governance
- [Enterprise Voice AI Reliability: What to Test Before Launch](https://www.assistable.ai/resources/enterprise/reliability): A practical voice AI reliability checklist for call routing, audio, tools, transfers, recovery and monitoring, with Assistable status and incident history links. Markdown: https://www.assistable.ai/md/guides/resources/enterprise/reliability

## AI for small businesses
- [Voice and conversational AI for small businesses.](https://www.assistable.ai/small-business-ai): Answer calls, qualify inquiries and book through connected calendars with Assistable. Compare setup, human handoff and complete costs for your small business. Markdown: https://www.assistable.ai/md/guides/small-business-ai

## Industry workflows
- [Voice and conversational AI for real estate agents.](https://www.assistable.ai/industries/real-estate): Connect real estate inquiries to property information, consultation requests and agent handoffs. Scope CRM and listing-data connections with Assistable. Markdown: https://www.assistable.ai/md/guides/industries/real-estate
- [Conversational AI for municipalities and resident services.](https://www.assistable.ai/industries/municipalities): Scope a custom Assistable deployment for non-emergency resident intake, service-request routing, staff handoffs and confirmed status updates. Markdown: https://www.assistable.ai/md/guides/industries/municipalities
- [AI receptionist for plumbers.](https://www.assistable.ai/industries/plumbing): Use Assistable voice AI to answer plumbing calls, qualify service requests and book connected calendars. Keep urgent handoff and dispatch under your rules. Markdown: https://www.assistable.ai/md/guides/industries/plumbing
- [AI receptionist for roofing companies.](https://www.assistable.ai/industries/roofing): Use Assistable voice AI and conversational agents to qualify roofing leads, book inspections and follow up on estimates, with clear handoffs to your team. Markdown: https://www.assistable.ai/md/guides/industries/roofing

## Product fit

Configure AI reception, sales follow-up and appointment booking in Assistable’s dashboard. Built-in tools and the HighLevel connection support standard workflows; custom APIs extend them when needed.

- Automate inbound or outbound **phone calls** with a natural-sounding AI voice agent.
- Handle **SMS, WhatsApp, and website live chat** with the same agent and shared memory.
- **Qualify leads, book appointments, or answer support questions** across channels.
- Give an AI agent **persistent memory** so a customer who calls Monday and texts Wednesday is picked up mid-thread.
- Configure customer-facing AI **without assembling the speech and language-model infrastructure**. Deployment scope and support are agreed separately.
- **White-label voice + chat AI** as an agency and rebill usage to clients.
- Optionally connect custom systems or add programmatic control through **API tools, REST API, SDKs, CLI or MCP**.

Evaluate the supported workflow, connected calendar, account model, total usage costs and human handoffs before choosing a platform. Implementation and support are confirmed in your selected plan or proposal.

### Optional developer resources

Agent configs, skills, AGENTS.md, and .cursorrules: https://github.com/assistableai/assistable-agents (and https://www.assistable.ai/AGENTS.md).

Programmatic access: REST API at `https://api.assistable.ai/v3` (Bearer auth), OpenAPI spec at https://www.assistable.ai/openapi.json, MCP server `@assistableai/mcp`. Auth walkthrough: https://www.assistable.ai/auth.md

## Developer resources

- **API base URL:** `https://api.assistable.ai/v3` (Assistable v3 API, OpenAPI 3.1, 100+ operations)
- **OpenAPI spec:** https://www.assistable.ai/openapi.json
- **Authentication:** `Authorization: Bearer ask_live_…`. See https://www.assistable.ai/auth.md
- **API reference & guides:** https://docs.assistable.ai/api-reference
- **TypeScript SDK:** https://docs.assistable.ai/v3/typescript-sdk (`@assistableai/sdk`)
- **Python SDK:** https://docs.assistable.ai/v3/python-sdk
- **CLI:** https://docs.assistable.ai/v3/cli
- **MCP server (hosted):** `https://api.assistable.ai/mcp`. Streamable HTTP transport. Give any AI agent a phone in three steps: add the server, ask the agent to connect (`assistable_connect`), approve the code; or send `Authorization: Bearer ask_live_…` on every request. Setup for Claude, Grok, Hermes and OpenClaw: https://docs.assistable.ai/v3/agent-phone
- **MCP server (local):** run with `npx -y @assistableai/mcp` (stdio transport; ~100 tools, one per API operation)
- **MCP registry:** official MCP Registry as `ai.assistable/assistable` (https://registry.modelcontextprotocol.io/v0/servers?search=ai.assistable), and https://mcp.so/server/assistable
- **Agent discovery:** https://www.assistable.ai/.well-known/ai-plugin.json, https://www.assistable.ai/.well-known/agent-card.json, https://www.assistable.ai/.well-known/mcp.json, https://www.assistable.ai/.well-known/agent-skills/index.json, https://www.assistable.ai/.well-known/api-catalog
- **Agent configs / skills / AGENTS.md:** https://github.com/assistableai/assistable-agents (mirror: https://www.assistable.ai/AGENTS.md)

### Resource groups

- assistants
- contacts
- calls
- conversations
- chat completions
- messages
- appointments
- knowledge bases
- tools
- phone numbers
- voices
- tags
- alerts
- flows

### Common operations

- `GET /v3/assistants`: list assistants
- `POST /v3/assistants`: create an assistant
- `POST /v3/calls`: place an AI voice call
- `GET /v3/contacts` / `POST /v3/contacts`: manage contacts
- `POST /v3/chat/completions`: run an AI chat completion on a conversation
- `GET /v3/conversations`: list conversations
- `GET /v3/appointments`: list appointments in a date range

## Constraints and limits

- **Account required:** an Assistable account is required to deploy agents. Start with a deployment discussion at https://www.assistable.ai/contact.
- **Pricing model:** Custom enterprise deployments start with quarterly commitments scoped to your workflows, volume and operating requirements. Your written proposal defines account limits, implementation, support and usage terms. These are separate from self-serve agency subscriptions. Review applicable usage charges and phone number rental alongside the platform price.
- **Usage-based voice billing:** Voice orchestration, TTS, language model and applicable telephony are billed per call minute. Add-ons use the units listed in the rate card. See /pricing or /pricing.md for the full current itemized rate card.
- **API auth:** all API requests require a Bearer API key (`ask_live_…`); some endpoints require specific scopes and return 403 if the key lacks them.
- **Subaccount scoping:** multi-subaccount API keys must specify the target subaccount via the `X-Subaccount-Id` header.
- **Channels:** voice, SMS, WhatsApp, and web chat. Channel availability can depend on telephony/messaging provider setup and per-region regulations (e.g. A2P 10DLC for US SMS).

## Blog
- [See what each AI agent costs](https://www.assistable.ai/blog/ai-agent-cost-reporting): See attributable usage costs for selected assistants and give your next deployment review a clearer starting point. Article published: 2026-10-12. Feature released: 2026-10-10.
- [GPT Live voice agents that take action](https://www.assistable.ai/blog/gpt-live-voice-agents): Choose a GPT Live voice, connect your business tools, and give callers useful answers through a voice agent configured for the work your team handles. Article published: 2026-10-12. Feature released: 2026-10-08.
- [Reuse your best AI agents across client accounts](https://www.assistable.ai/blog/reusable-ai-agent-deployments): Reuse assistant configuration, review destination calendars and tools, and give every client a deliberate setup and activation step. Article published: 2026-10-12. Feature released: 2026-10-07.
- [Build and refine AI agents with Ask Able](https://www.assistable.ai/blog/ask-able-ai-agent-builder): Turn a business brief into a reviewed assistant setup, with control over each change, flow publication, and assignment. Article published: 2026-10-12. Feature released: 2026-09-30.
- [Tell me how Assistable.ai can help my business.](https://www.assistable.ai/blog/how-assistable-helps-your-business): See how AI agents answer inquiries, qualify leads, book appointments and support customers, with clear controls and connected business tools. Article published: 2026-10-12.
- [Introducing Card Builder: turn AI answers into branded cards.](https://www.assistable.ai/blog/ai-card-builder): Design branded cards, connect tool results, and give customers a clear next step.
- [How AI Voice Agents Qualify Leads 24/7](https://www.assistable.ai/blog/ai-voice-agents-qualify-leads-24-7): AI voice agents answer every inbound call, ask qualifying questions, and book meetings around the clock, capturing leads that would otherwise go to voicemail.

## FAQ
### Can agencies white-label Assistable?
Yes. Agencies can white-label the platform, set their own pricing, and rebill usage to their clients.

### Is Assistable secure and compliant?
Yes. Assistable is built for enterprise with security controls including PII redaction, encryption in transit, and access controls.

### Which channels does Assistable support?
Voice, SMS, WhatsApp, and live chat, all handled by one agent with a single shared memory across every channel.

### How much does Assistable cost?
Plans start at $97/month and usage is billed transparently per minute for voice and per message for chat. Use the cost calculator to estimate your exact spend.